Guest Comment Card

On behalf of the management and staff of Sunrise Beach Club & Hotel, we are delighted to have you visit us. We hope you were pleased with our facilities and guest services.

We are committed to providing a guest experience that exceeds your expectations and encourages you to return. By answering these questions and providing your comments, we can build on our strengths and, where necessary, correct and improve our weaknesses.

Thank you,

Susan Pohlhammer
General Manager

Contact Information

First Name*:

Last Name*:
Address1:

Address2:
City:

State:
Zip/Postal Code:
Country:
Phone:
Email*:

Comments

1. If you return to Paradise, would you stay with us?
Yes | No

2. Would you recommend Sunrise Beach Club and Hotel to others?
Yes | No

3. What was the purpose of your visit?
Vacation | Destination Wedding | Business

4. Would you like to receive information about future specials and social events?
Yes | No

5. How did you hear about us?
Friend/Family | Internet Referral | Advertising
Search Engine | Other
*If advertising or Other, please specify
6. Service Prior to Arrival and at Check-In:
Reservation Process

Front Desk
7. Your Accommodations:
Room Quality
8. Our Staff:
Friendliness
Courtesy
Helpfulness
9. Food and Beverage:
Viola's Bar and Grill - Beverage Only Service:
Viola's Bar and Grill - Food Service:
Archie's Beach Bar:
10. Did you experience any problems during your stay?
Yes | No

11. Please indicate the area(s) in which you experienced a problem:
Room | Telephone | TV/Remote | Broken Item
Staff Attitude | Bathroom | Water | HVAC
Reservations | Noise | Billing | Other

12. Did you report the problem?
Yes | No

13. Was the problem resolved to your satisfaction?
Yes | No

*If 'No', please explain:

14. Did you visit our website (www.sunrisebeachclub.com) before your stay?
Yes | No

*If yes, did you use our online reservations feature?
Yes | No

15. Did you find our website representative of our Hotel?
Yes | No

16. May we publish your comments on our website or other public internet sites to promote our property?
Yes | No

17. We warmly welcome any additional comments, suggestions or ideas you have which will help us make your next visit more enjoyable:
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THE NEW SUNRISE BEACH CLUB AND VILLAS
Casino Drive Paradise Island, Nassau, Bahamas
1-800-451-6078
1-242-363-2234
rentals@sunrisebeachclub.com

Be Sure To Check Out Our Specials Page.